Privacy Policy

This Privacy Policy applies to all products and services offered by 357pk at 357pk.bio, including but not limited to: sports betting, live casino, slot games, WL Live multiplayer games, Fisher Game, and all promotional communications issued by 357pk. It applies equally to registered account holders and to unregistered visitors who browse the 357pk platform.

By accessing or using any part of the 357pk platform, you acknowledge that you have read, understood, and agree to the data practices described in this Privacy Policy. If you do not agree with any part of this policy, you must discontinue use of the platform immediately.

This Privacy Policy should be read alongside our Terms & Conditions, which govern the overall relationship between you and 357pk. Both documents form part of the binding agreement you enter into upon registration.

357pk collects personal data through several channels: directly from you during registration and account use, automatically through your device and browser, and from third-party verification and payment providers where applicable. The following categories of data may be collected:

357pk uses your personal data solely for the purposes for which it was collected. We do not use your data for unrelated commercial purposes, and we do not engage in unsolicited data monetisation. The primary purposes for which 357pk processes your personal data are:

• Account Management: Creating, maintaining, and securing your 357pk account, including login authentication, password resets, and session management.
• KYC Verification: Verifying your identity and age in accordance with our responsible gaming obligations and anti-money laundering compliance requirements. Pakistani players are verified using CNIC documentation.
• Payment Processing: Facilitating PKR deposits and withdrawals through JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK. Your financial data is shared with these providers only to the extent necessary to process your transactions.
• Platform Personalisation: Tailoring the 357pk interface and game recommendations to your preferences and gameplay history where you have consented to personalisation.
• Fraud Prevention & Security: Detecting and preventing fraudulent activity, multi-accounting, bonus abuse, and other prohibited conduct as described in our Terms & Conditions.
• Responsible Gaming: Monitoring gameplay patterns to identify indicators of problem gambling behaviour and proactively engaging with at-risk players where appropriate.
• Legal Compliance: Meeting our obligations under applicable anti-money laundering laws, financial reporting requirements, and our international gaming licence conditions.
• Marketing Communications: Sending you promotional offers, bonus notifications, and platform updates — but only where you have explicitly opted in to receive such communications. You may opt out at any time.

357pk will never use your personal data to make fully automated decisions that produce significant legal effects without human review. Any profiling carried out for responsible gaming purposes is supervised by trained staff.

357pk processes your personal data on the following legal grounds, each of which applies to specific categories of processing activity:

• Contractual Necessity: The majority of data processing on 357pk — including account creation, payment processing, and game delivery — is necessary to fulfil our contractual obligations to you under the Terms & Conditions.
• Legal Obligation: Certain processing activities, including KYC identity verification, transaction monitoring, and record-keeping, are required by the laws and regulations governing 357pk's international gaming licence.
• Legitimate Interests: 357pk processes technical and usage data on the basis of our legitimate interests in maintaining platform security, preventing fraud, improving service quality, and detecting responsible gaming concerns — provided those interests are not overridden by your rights.
• Consent: Where we process data for optional purposes such as marketing communications or enhanced personalisation, we rely on your explicit consent. You may withdraw consent at any time by contacting [email protected] or updating your account preferences.

357pk does not sell your personal data to any third party. We share your data only in the following defined circumstances and with the following categories of recipients:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK receive the minimum personal and financial data required to process your PKR transactions. Each of these providers operates under their own privacy obligations.
• Identity Verification Services: Third-party KYC providers may process your CNIC data and supporting documents to verify your identity and age. These providers are contractually bound to use your data solely for verification purposes.
• Game Content Providers: Where 357pk hosts games developed by licensed third-party providers, those providers may receive anonymised or pseudonymised gaming session data for platform operation purposes. Personally identifiable data is not shared with game providers.
• Regulatory & Legal Authorities: 357pk may be required to disclose personal data to law enforcement, regulatory bodies, or licensing authorities in response to lawful requests, court orders, or legal obligations. We will notify affected users where permitted by law.
• Service Providers: Trusted third-party vendors who support 357pk's operations — such as cloud infrastructure providers, fraud detection services, and customer support platforms — may process data on our behalf under strict data processing agreements.

357pk retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. The following general retention guidelines apply:

• Active Account Data: Retained for the full duration of your account relationship with 357pk, plus a minimum period of five years following account closure — in line with standard anti-money laundering record-keeping requirements.
• KYC & Identity Documents: Retained for a minimum of five years from the date of verification, or longer if required by our licensing authority or applicable regulation.
• Transaction Records: All PKR deposit, withdrawal, and bet records are retained for a minimum of five years for financial compliance and dispute resolution purposes.
• Support & Communications Data: Chat transcripts and email correspondence are retained for up to three years from the date of the last interaction.
• Marketing Consent Records: Retained for the duration of your consent and for a reasonable period thereafter to demonstrate compliance, even if you subsequently withdraw consent.

Upon the expiry of applicable retention periods, 357pk will securely delete or anonymise your personal data in a manner that renders it permanently unrecoverable.

357pk takes data security seriously. We implement industry-standard technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security infrastructure includes:

• TLS Encryption: All data transmitted between your device and 357pk servers is encrypted using Transport Layer Security (TLS 1.2 or higher). The padlock icon in your browser confirms this connection is active.
• Data Encryption at Rest: Sensitive data — including CNIC information, financial account details, and passwords — is stored using AES-256 encryption in our databases.
• Access Controls: Access to player data within 357pk is restricted on a strict need-to-know basis. All staff with data access are subject to confidentiality obligations and regular security training.
• Intrusion Detection: 357pk operates continuous network monitoring and intrusion detection systems to identify and respond to suspicious activity in real time.
• Two-Factor Authentication: 357pk accounts support two-factor authentication (2FA) via your Pakistani mobile number. Players are strongly encouraged to enable 2FA in their account settings.

In the event of a data breach that poses a material risk to your rights, 357pk will notify affected players promptly via their registered mobile number or email address, and will take immediate remediation steps.

357pk uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse usage patterns. The following categories of cookies are used:

• Strictly Necessary Cookies: Required for the platform to function. These include session authentication cookies, CSRF protection tokens, and load balancing cookies. These cannot be disabled without breaking core platform functionality.
• Functional Cookies: Remember your preferences such as language settings, game display options, and responsible gaming limit configurations. Disabling these cookies will not prevent access but may affect your experience.
• Analytics Cookies: Collect anonymised data about how players navigate the 357pk platform — such as which game categories are most visited and where players encounter friction in the registration flow. This data is used solely to improve the platform.
• Security Cookies: Support fraud prevention by helping 357pk detect unusual login patterns, multiple accounts from the same device, and bot activity.

357pk does not use third-party advertising cookies or share cookie data with advertising networks. You may manage cookie preferences through your browser settings, though disabling strictly necessary cookies will impair platform functionality.

357pk respects your right to control your personal data. The following rights are available to all registered players and may be exercised by contacting [email protected]:

• Right of Access: You may request a full copy of the personal data 357pk holds about you, including your account details, transaction history, and KYC records.
• Right to Rectification: If any personal data 357pk holds about you is inaccurate or incomplete, you have the right to request correction. Updates to name, contact details, and payment methods can also be made directly in your account settings.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected — subject to our legal obligations to retain certain records. Note that data retained for KYC, anti-money laundering, or dispute resolution purposes cannot be erased until applicable retention periods have expired.
• Right to Restrict Processing: You may request that 357pk temporarily restricts the processing of your data while a dispute or correction request is being resolved.
• Right to Data Portability: You may request a structured, machine-readable copy of the personal data you have provided to 357pk, in a format suitable for transfer to another service provider.
• Right to Object: You may object to the processing of your data for marketing purposes or on grounds relating to your particular situation where processing is based on legitimate interests. Objections to marketing will be acted on immediately.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

357pk strictly prohibits access by any person under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory step in the 357pk registration process, and KYC verification using a valid Pakistani CNIC is required before any withdrawal can be processed.

If 357pk discovers or has reasonable grounds to suspect that a registered account belongs to an individual under 21, the following actions will be taken immediately:

• The account will be suspended pending full identity and age verification
• All funds held in the account will be frozen during the investigation period
• Any winnings accrued during the period of potential underage use will be voided
• Personal data collected from the underage individual will be deleted upon confirmation of underage status, except where retention is required to prevent re-registration

357pk operates as an internationally licensed gaming platform, and some of the data processing activities described in this policy may involve the transfer of personal data to servers or service providers located outside of Pakistan. Where such transfers occur, 357pk ensures that appropriate safeguards are in place to protect your data, including:

• Contractual data protection clauses with all international service providers that meet internationally recognised standards
• Transfers only to jurisdictions that provide an adequate level of data protection as recognised by international standards
• Strict restrictions on the purposes for which transferred data may be used by recipient organisations

Payment data shared with Pakistani payment providers — JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Raast, and 1LINK — is processed within Pakistan in accordance with State Bank of Pakistan regulations and each provider's own data protection obligations.

357pk reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform operations. Where a material change is made, we will notify registered players via their registered Pakistani mobile number or email address, and will update the "Last Updated" date at the top of this document.

Your continued use of the 357pk platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes to this policy, you must close your account before the effective date of those changes.

For all privacy-related enquiries, data access requests, data deletion requests, or complaints regarding 357pk's handling of your personal data, please contact our support team in writing:

• Email: [email protected] — please use the subject line "Privacy Request" or "Data Complaint" so your message is routed correctly
• Live Chat: Available 24/7 directly on the 357pk platform — suitable for general privacy queries and initial complaint lodgement
• Response Time: 357pk acknowledges all privacy-related correspondence within 48 hours and provides a full response within 30 days

357pk takes all privacy complaints seriously. If you are not satisfied with our response to a privacy complaint, you have the right to escalate the matter to the relevant data protection authority or our licensing authority's consumer protection division.